ABOUT

Repair the World is dedicated to making deep and meaningful volunteer service a central part of Jewish life. We enable people to transform their neighborhoods, cities and lives through meaningful service experiences, rooted in Jewish values, history and heritage.

Repair the World’s signature program, Repair the World Communities, engages young adults in social change around education and food justice in neighborhoods in Baltimore, Detroit, Miami, Philadelphia, Pittsburgh, and New York City.

In 2015, Repair the World NYC was launched and opened a storefront community space, called “The Workshop”, on Nostrand Ave in Crown Heights. The Workshop serves as a hub for our work in Central Brooklyn, operating primarily a workspace for our Fellows by day and a vibrant event space for all Brooklynites during evenings and weekends. In 2017, Repair the World began programming in Harlem in a second office space and a cohort of Fellows.

Position Overview

Repair the World NYC is seeking a Operations Associate for our New York City communities work. The Operations Associate is a detail-oriented self-starter who improves business processes and initiates operations procedures to ensure the Repair the World NYC programs run smoothly.  The Operations Associate provides assistance both in the work spaces (i.e. workshop and office space) and in residential spaces in which Fellows live.

This position reports to the Interim Director of Repair the World NYC, has significant interaction with the full NYC team (including nine Fellows and four other full-time staff members), and works closely with the national operations team. The Operations Associate will spend the majority of their time in the Crown Heights workshop, and will devote 1-2 days/week supporting Harlem initiatives and operations. This role typically work 9:00 am – 5:00 pm, with occasional evening/weekend events.

Position Responsibilities

    • Office Space Maintenance:
      • Keep office spaces well-organized and be responsive to team needs; greet visitors to the Brooklyn Workshop; respond to calls on the main phone line; manage logistics for events and trainings in the workshop; place and coordinate orders ranging from catering to transportation.
    • Rentals & Events Management:
      • Facilitate Brooklyn Workshop rentals with national Data Strategist and finance departments, including ensuring payment for space rentals; meet with potential renters to give tours; serve as primary staff member to be on-call for events and/or delegate when Fellows should be on call or staff events. Coordinate facility use by our partner organizations as relevant.
      • Order food and drinks, manage printing, identify and confirm space rentals, for major events in both Harlem and Brooklyn; provide support to Fellows in their logistics planning
    • Technology Troubleshooting:
      • Support staff & Fellows use of technology, including computer, phone, copy machine, projector, sound system, and other office equipment; escalate requests to IT support and vendors as needed.
    • Financial Leadership:
      • Send invoices, reimbursements, and receipts to accountant; manage monthly credit card reconciliation processes; ensure timely management of all financial processes.
    • Facilities Management:
      • Coordinate with maintenance vendors such as landlords, cleaning services, security personnel, repair persons, exterminators, locksmiths, and others.; monitor inventory and procure supplies, maintain Brooklyn workshop appearance and organization; process mail.
    • Community Liaison:
      • Develop and maintain relationships with: community partners, local law enforcement, nearby businesses, volunteers, and local residents. Serve as a professional representative of Repair the World Communities; attend outside events to help maintain a presence in the community as requested and discussed with supervisor. 
    • Teamwork
      • Participate in regular meetings with both staff team and full team including Fellows; provide regular task management to Brooklyn Fellows acting as team liaison to rentals in workshop space; volunteer alongside Fellows and participate in the life of the community.
    • Administrative Support:
      • Special projects such as supporting with site visits by Repair’s funders and ongoing tasks such as credit card reconciliations.

Position Requirements


Required Experience & Knowledge

  • 1 -3 years of experience as an office administrator, office assistant or relevant role
  • Deep knowledge of the Crown Heights and/or Harlem neighborhoods
  • Demonstrated success in handling projects that require exceptional attention to detail and strong record keeping skills
  • Outstanding computer skills, including ability to troubleshoot basic technology issues
  • Comfort working both independently and collaboratively
  • Thrives as a flexible multitasker that enjoys keeping people and processes at peak efficiency

Desired Knowledge & Experience

  • Sophisticated awareness of poverty, structural racism, power and privilege and ability to discuss these issues with diverse groups in ways that empower and open people to learning
  • Understanding of and strong commitment to volunteerism and service best practices
  • Ability to relate well to young adults and people with diverse backgrounds and experiences

Equal Employment Opportunity

The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

People of color; lesbian, gay, bisexual, trans and gender non-conforming people; women; and differently abled people are encouraged to apply. We also encourage applications from people of diverse religious, spiritual, and cultural backgrounds.

HOW TO APPLY

Please submit your resume and cover letter here. Position is expected to being August 1, 2019. The starting salary for this non-exempt role is $40,000 for people with up to 3 years of experience. If you have more than that, let’s talk. Generous benefits package includes medical/dental/vision coverage, retirement matching, Flexible Health Spending Account, Dependent Care Flexible Spending Account and commuter benefits.

Application Process

  • Submission of concise Cover Letter and Resume
  • Applicants moved forward will have a first round screening with a member of Repair’s National Operations team
  • Applicants that move forward from a first round interview will have a second round interview with the NYC Interim Director and an NYC Program Manager
  • Two professional references will be requested before the second round of the interview process