Repair the World mobilizes Jews and their communities to take action to pursue a just world. We believe that service in support of social change is vital to a flourishing Jewish community and an inspired Jewish life. By 2030, Repair will inspire and catalyze one million acts of service towards repairing the world.
Repair is building a national Jewish service movement that mobilizes young adults to serve in their communities, catalyzes service through deep partnerships within Jewish communal organizations, and inspires people to take action through time-bound thematic national service campaigns, digital engagement, and service. Our mission provides volunteers with an increased connection to meaningful service and learning as a Jewish value, builds capacity for nonprofit partners to meet their missions, and deepens connections across lines of difference.
Are you a passionate storyteller who thrives in a learning and iterating environment, and effortlessly moves from high-level strategic thinking to results-driven execution? Repair the World is seeking an experienced leader to serve as its Senior Director of Marketing & Communications to shape our storytelling strategy as a leading Jewish service organization in a unique moment of expansion. Repair is in an exciting growth phase, bolstered by two new grants totaling $12.8m, and the Senior Director of Marketing and Communications will play a key role in leveraging the funding for additional support through strategic storytelling.
Entering a fast-paced, growth-focused, and mission-driven organization, this position will have the opportunity to create a strategic marketing and communications vision, working cross-functionally across departments and programs. This role will guide and lead our strategic storytelling work across multiple target audiences, including young adults, donors, partners, staff, board, and other stakeholders to hone our tone and voice in all external communications further clarifying our brand.
This new position is on Repair’s national team, reports to the Chief Strategy Officer, and will ideally be located in one of Repair’s communities (Atlanta, Baltimore, Bay Area, Boston, Chicago, Cleveland, Detroit, Denver, Los Angeles, Miami, New York, Pittsburgh). As a key member of the Strategy Leadership Team, they will collaborate closely with the strategy (development, digital/data, marketing & communications) and program teams, as well as executive leadership to enhance Repair’s storytelling approach, focusing on the impact Repair the World has on participants, partner organizations, and the communities we serve. The Senior Director will lead the day-to-day operations of the communications department including supervising and coaching a high-performing team of staff and consultants, overseeing and analyzing metrics, and translating strategy into implementation.
Storytelling Strategy | Vision & Implementation
- Develop, implement, and evaluate a strategic cohesive storytelling strategy across all communication platforms (digital, social, traditional collateral, and publicity), weaving these efforts into the fabric of the organization as part of Repair’s adaptive strategy to build a Jewish service movement.
- Coordinate storytelling strategy across Repair’s growing programs and offerings internally, and grow our storytelling work with partners including Jewish Service Alliance organizations.
- Oversee a culture of storytelling across the organization, training our Board, staff, funders, volunteers, and alumni to be stronger brand ambassadors and storytellers to tell Repair’s story.
- Collaborate with Senior Director of Philanthropy on messaging and storytelling for donor audiences, as well as assisting with grant reporting as needed.
- Collaborate with Director of Digital Strategy on increasing Repair’s online presence as a marketing tool, specifically around Repair’s goals of measurement and evaluation, thinking critically about how storytelling and data can work hand in hand.
Supervision & Leadership
- Lead, coach, supervise, and inspire a team of marketing and communication professionals (Marketing and Communications Senior Manager, Marketing and Recruitment Associate, and Marketing and Social Media Associate) and consultants, including supervision of social media, recruitment, and marketing & communications work.
- Support and lead work in partnership with lay leaders on Repair’s Storytelling Task Force.
- Manage the strategic, operational, and fiscal management of the marketing and communications department and related work, including crafting, tracking, and analyzing storytelling goals and key storytelling data metrics.
- Serve on the Strategy Leadership Team providing cross-functional leadership.
- Serve as a representative of the organization as necessary.
- Develop and refine Repair’s “core” messages and voice across core target audiences (young adult participants, partners, and donors) to support our growth, share the story of the Jewish service movement, and ensure organizational consistency, both internally and externally.
- Create and oversee the production of print materials, digital, media outreach, email newsletters, donor communications, social media, special event collateral, and other content with a keen eye to brand and voice for a variety of strategic audiences.
- Oversee and approve the dissemination of digital content, specifically copy and imagery, for all Repair’s digital assets, including email, online press, stories on our blog, overall website content, fundraising materials, campaign materials, and social media.
PR, Marketing & External Messaging
- Strategize and lead our PR work; partner with PR consultant to draft and issue external communications pieces, including press releases; talking points; fact sheets; opinion pieces on key narrative change topics and issues as well as take an active and advisory role in rapid response communications needs.
- Develop and implement a strategic communications plan for the CEO and executive team, including assisting with communication needs such as talking points, speech writing, and overall positioning in Jewish and national service spaces.
- Collaborate with regional program leadership on the strategy for local brand awareness and media opportunities.
Position Requirements and Skills
We know that you may not have all the skills listed below and we encourage you to apply if you meet the majority of the requirements.
- 8+ years of experience in marketing and communications, including 5+ years of direct management/supervisory experience, building and managing successful teams led by a clear vision and strategic goals.
- Track record of being able to quickly synthesize, categorize and prioritize information, data, multiple agendas, and competing needs with a keen ability to clearly discern the urgent from the routine and needs from desires.
- Remarkable written, oral, and interpersonal communication skills; significant experience in crafting and editing clear, compelling, and consistent communications, while building consensus and driving internal alignment.
- Expertise in recognizing and engaging multiple target audiences while maintaining brand messaging and a unified voice, understanding which communications channels and platforms reach which audiences, and how marketing and communications are evolving.
- Proven ability to partner with executive leadership and young adults in managing comprehensive strategic communications and alignment; skilled in relationship building across lines of difference.
- Ability to seize opportunities, manage multiple time-sensitive projects simultaneously, make data-driven decisions, learn and course-correct in real-time, and thrive in both an independent and team-driven environment.
- Experience with Salesforce (or similar database), Pardot (or similar email marketing tool), and graphic design.
- Experience working with the organized Jewish and/or service communities including key media relationships and an understanding of organizations within the ecosystem.
- Passion for Repair the World’s mission and sophisticated awareness of poverty, structural racism, power, and privilege.
- Embrace Repair the World’s organizational values that guide our work with the frame of repairing the world (Tikkun Olam) leading to the pursuit of justice (Tzedek).
How to Apply
Please submit your resume and cover letter here.
Repair the World Equal Employment Opportunity Statement
We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black, Latinx, and Asian people, Black Jews, Jews of Color, Sephardi and Mizrahi Jews, lesbian, gay, bisexual, trans and gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds.
The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Compensation at Repair the World is determined based on the salary band for the role and adjusted based on cost of living where the final candidate resides. For candidates with 8+ years of experience, compensation for this role starts at $100,000 – $120,000 depending on the city. Benefits package includes paid time off for service in addition to vacation and holidays, employer pays 100% for employee medical/dental/vision coverage and 50% for dependents, retirement matching, and professional development funds. In addition, employees that have been with Repair for at least a year are eligible for 12 weeks of paid parental leave.
The process for the hired applicant will include the following steps:
- Submission of a Resume as well as a Cover Letter briefly responding to the prompt: What experiences have led you to effectively lead Repair’s storytelling strategy and share the impact of Repair’s Jewish service movement in this unique moment of expansion?
- Applicants who move forward will have a first-round screening with a member of Repair’s HR/Operations team.
- Applicants that move forward from a first-round interview will be asked to complete and submit a written assignment & have a second-round interview with the Marketing and Communications Senior Manager and Chief Strategy Officer.
- The final round interview will be with Repair’s President and CEO and Senior Director of Philanthropy. The finalist may be asked to speak with a Repair the World national board member as well.
- Two professional references will be requested before the final round of the interview process.